Privacy Policy

Effective Date: 12.08.2025
Website: https://cartrackersystems.co.uk
Company: Car Tracker Systems is a trading name of TSN Automotive Limited
Company Number: 04148493
Registered Office: 260 – 270 Butterfield, Great Marlings, Luton, Bedfordshire, England, LU2 8DL
Trading Address: Suite 3a Jansel House, Hitchin Road, Luton, LU2 7XH
Contact: 01582 510 324 | [email protected]

1. Introduction

This Privacy Policy outlines how Car Tracker Systems (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit or make a purchase from our website, cartrackersystems.co.uk. We are committed to safeguarding your privacy and ensuring that your personal information is handled securely and in accordance with UK data protection laws, including the UK General Data Protection Regulation (UK GDPR).

2. Information We Collect

We may collect and process personal data including your name, title, company name (if applicable), email address, phone number, billing and shipping address, and details related to your purchases. We also collect technical data such as your IP address, browser type, device information, and operating system, as well as usage data including pages visited and time spent on the site. If you opt in to receive marketing communications, we will store your preferences accordingly.

3. How We Use Your Information

Your personal data is used to process and deliver orders, manage your account, and provide customer support. It also helps us improve our website and services, send transactional communications such as order confirmations and shipping updates, and, if you have opted in, send marketing messages. We may also use your data to comply with legal obligations.

4. Data Storage and Security

We store your data securely using industry-standard encryption and security protocols. Our WooCommerce platform and associated plugins are regularly updated to maintain compliance and protect against vulnerabilities. Personal data is retained only for as long as necessary to fulfil the purposes outlined in this policy.

5. Sharing Your Information

We do not sell your personal data. However, we may share it with trusted third parties such as payment processors (e.g. Stripe, PayPal), shipping providers, IT and hosting services, and legal authorities if required by law. All third-party services are reviewed to ensure they meet GDPR compliance standards.

6. International Transfers

In some cases, your data may be processed outside the UK, for example by cloud service providers. Where this occurs, we ensure that appropriate safeguards are in place, such as Standard Contractual Clauses or UK adequacy decisions, to protect your data.

7. Data Retention

We retain your personal data for as long as your account remains active and for up to six years to comply with financial and tax regulations. You may request deletion of your data at any time, subject to any legal obligations we must fulfil.

8. Your Rights

Under UK GDPR, you have the right to access your personal data, correct inaccuracies, request deletion where applicable, object to processing for marketing purposes, and withdraw consent at any time. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) via www.ico.org.uk. To exercise any of these rights, please contact us at [email protected].

9. Cookies

Our website uses cookies to enhance your browsing experience, track usage patterns, and support WooCommerce functionality. You can manage your cookie preferences through your browser settings. For more information, please refer to our Cookie Policy.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your data.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Car Tracker Systems
TSN Automotive Ltd
Suite 3a Jansel House, Hitchin Road, Luton, LU2 7XH
Telephone: 01582 510 324
Email: [email protected]